Text Message Terms
These terms apply to the benefits text messages Fringe Benefit Group sends to members who opt in.
The Program
Fringe Benefit Group (“FBG”) sends text messages about your benefits to members of employer-sponsored benefit plans we administer who opt in in the FBG member portal.
What We Text
- When your enrollment window opens
- Reminders before your enrollment deadline
- A reminder if you leave an enrollment unfinished
- Your enrollment confirmation and when your coverage starts
- Security alerts, for example when the phone number or email on your account changes
We do not send marketing texts.
How to Opt In
In the FBG member portal, check “Text me about my benefits” on the Contact info step of account setup, or later under Settings > My Info > Contact. The box is unchecked by default. You do not have to opt in to texts to enroll in your benefits.
How Often and What It Costs
Message frequency varies, usually a few messages around each enrollment period. Message and data rates may apply.
How to Stop or Get Help
To stop, reply STOP. You will get one confirmation and no further texts, and we will email you about your account and coverage instead. To start again, reply START.
For help, reply HELP or call us at (855) 458-3319, 7 AM to 7 PM CT.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
We do not sell, rent or share mobile phone numbers or text-message opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for more about how we handle your information.
These terms were last updated in November 2026.