Employer Experience
Premium concierge service with powerful tools
Great service is built into how our technology works, not bolted on after the fact. We give clients the tools, visibility, and hands-on support to manage benefits with confidence — no guesswork, no waiting. Technology handles the complex administrative work. Our team handles the rest, so every interaction is smooth, accurate, and proactive.
Support that works
Every request, tracked and resolved
Powered by Zendesk, our support system captures every request, tracks every project, and gives you a full history of every action taken on your plan.
Submit and track support requests in one place
Built-in reporting and analytics
Real-time status on routine and complex requests
Plan administration
Your portal, built for complex workforces
Manage health and retirement benefits from one place — built for the realities of full-time, part-time, and variable-hour employees.
Administer coverage for any employee type
Review enrollment, eligibility, and data in real time
Access reports, audit history, and plan insights
Service you can measure
See how tracked support and a purpose-built portal change plan administration.